Shipping policy
Premade Shipping Timeframe:
- All Pre-made orders take 1-5 business days to be shipped to customers.
- Please note that this timeframe is an estimate and may vary depending on factors such as product availability and shipping carrier delays.
- We are not responsible for any delays made by the shipping carrier.
Preorder Shipping Timeframe:
- All Pre-orders take 10-30 business days to be manufactured and shipped to customers.
- Please note that this timeframe is an estimate and may vary depending on factors such as product availability, manufacturing processes, and shipping carrier delays.
- Delays in manufacturing process WILL BE communicated with customers.
- We are not responsible for any delays made by the shipping carrier.
Multiple Items in One Order:
- If your order includes both preorder and in-stock items, we will customarily ship all items together to provide a simple shipping process.
International Shipping:
- For international orders, please allow additional time for customers clearance and delivery. Shipping times may vary depending on your location and local customs regulations.
Contact Us:
- If you have any questions or concerns about your preorder, order, or any other shipping inquiries, please feel free to reach out to our customer support team! We're here to assist you every step of the way!
- Customer Support Email: trtfstudios@gmail.com
- Instagram [DM]: @trtfstudios
Note:
- While we strive to meet our estimated shipping timeframes, unforeseen circumstances such as weather delays or shipping carrier issues may occur. We appreciate your understanding and patience in such situations.
We pride ourselves on delivering packages on time, so we look forward to delivering your package soon!